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Support
Choose the way that suits you. For account and server issues, a ticket in our Discord is the fastest route.
Support options
Support tickets
Open a ticket from the ticket panel in our Discord server. Best for account and server issues.
Open a ticket in DiscordSupport hours: to be announced.
Send a message
Messages go to our support team. If the form is not connected yet it will tell you so instead of pretending to send.
Popular questions
Is RSG CORE open for orders yet?
Not yet. RSG CORE is in its pre-launch phase: this website, the plan layouts and the prices shown are examples. Ordering opens when the customer panel and billing are connected.
Why are the prices labelled as examples?
Commercial pricing is still being finalised. All figures on this site come from a single configuration file so they can be updated everywhere at once, and nothing here is a binding offer.
Which locations will you host in?
Locations will be announced with launch. The status section on the home page uses demo regions purely to show how live status will look.
Will there be a customer panel?
Yes, a customer panel with console, file manager and billing is planned for a later phase. Login and Get Started buttons currently explain this instead of pretending to work.